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Privacy Policy

Tianah’s Fitness Training
Effective Date: 01/01/2025

Introduction

At Tianah’s Fitness Training, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services, visit our website, or engage with us in any way.

By using our services, you agree to the terms outlined in this Privacy Policy.

 

Information We Collect

We may collect the following types of information from clients:

  • Personal Information: Name, email address, phone number, home address, date of birth, and emergency contact details.

  • Health and Fitness Information: Medical history, fitness goals, injury details, and other health-related disclosures to ensure a safe and effective training program.

  • Payment Information: If you purchase services, your payment details will be securely processed through Stripe or other third-party payment providers.

  • Technical Data: When you visit our website, we may collect data such as your IP address, browser type, and device information.

 

How We Use Your Information

We use your personal data for the following purposes:

  • To provide and personalize training programs based on your fitness goals and needs.

  • To communicate with you regarding appointments, schedule changes, promotions, or business updates.

  • To process payments and manage billing.

  • To ensure compliance with health and safety guidelines.

  • To improve our services and enhance user experience.

 

Data Protection and Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. We implement security measures such as:

  • Secure password protection for stored data.

  • Encryption for online transactions processed through third-party payment providers.

  • Restricted access to client information, ensuring only authorized personnel can access it.

 

Data Sharing and Third-Party Services

  • We do not sell, rent, or share your personal information with third parties for marketing purposes.

  • We may use third-party services like ABC Trainerize for client management and Stripe for payment processing. These platforms have their own privacy policies, which we encourage you to review.

  • Your data may be disclosed if required by law, court order, or to protect our legal rights.

 

Minors and Parental Consent

  • Our services are available to individuals under the age of 18 only with parental or legal guardian consent.

  • If a minor is participating in training sessions, we may collect necessary health and fitness information with explicit consent from a parent or guardian.

  • Parents or legal guardians are responsible for ensuring that their child’s information is accurate and up to date.

  • We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe we have unintentionally collected such data, please contact us for removal.

 

Client Rights and Choices

You have the right to:

  • Request access to the personal information we hold about you.

  • Update or correct your personal data.

  • Request the deletion of your data, subject to legal and business obligations.

  • Opt out of marketing emails or promotional communications at any time.

 

Data Retention

We retain client information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, and resolve disputes.

 

Cookies and Website Tracking

Our website may use cookies and similar technologies to enhance user experience and analyze website traffic. You can modify your browser settings to decline cookies, but this may affect functionality.

 

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

 

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📍 Tianah’s Fitness Training
📧 Tianah.fit@gmail.com
📞 +1 (205) 737-4902

Cancellation Policy

Cancellations and Rescheduling:

  • Clients can cancel or reschedule sessions without penalty up to 24 hours before the scheduled time.

  • Cancellations or rescheduling within 24 hours of the session will result in the forfeiture of that session.

How to Cancel or Reschedule:

  • Clients can cancel or reschedule through the ABC Trainerize app or by calling directly.

No-Show Policy:

  • Missed sessions without prior notice will also be forfeited.

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